Return/Refund Policy


Carolina Gold Oyster company has a 100% order satisfaction guarantee. If you receive your order on-time and your TTI (Time Temperature Indicator) indicates that your shipment got too warm, we will resend your order no questions asked (no additional fees will apply if order is resent due to shipment getting too warm). Please review shipping instructions inside of each shipment.

If you have a problem with your order please notify use within 12 hours of receive your order. 

Carolina Gold Oyster Company is not responsible for FedEx delivery delays. If you have delivery problems please contact FedEx. Once you have notified  Fedex please contact us so we can help remedy the problem. 

We do not accept any return products.

If refund is required we can either refund the money to your credit card/PayPal account or send you a new order!

Contact information: